Privacy Policy

WittyTalk respects your privacy. This policy describes how we collect, use, and protect your information when you use our service.

1. Information we collect

When you sign in with Google, we receive your email address, name, and profile picture from Google. We use this to identify your account and personalise your experience. We may also collect usage data (e.g. how you use the app) to improve the service.

2. How we use your information

We use your information to provide and improve WittyTalk, to communicate with you about the service, and to comply with legal obligations. Specifically, we use your data to:

• Deliver and maintain our language learning and conversation practice services
• Analyze usage patterns and user behavior to improve our service quality and user experience
• Personalize your learning experience based on your preferences and progress
• Process payments and manage subscriptions
• Provide customer support and respond to your inquiries

We do not sell your personal information to third parties.

3. Voice and conversation data

When you use voice or conversation features, audio and related data may be processed by our service providers (e.g. for speech and language processing). This is necessary to deliver the feature. We do not use your conversation content for advertising.

4. Cookies and storage

We use cookies and similar technologies to keep you signed in and to remember your preferences. You can control cookies through your browser settings.

5. Third-party services

We use several third-party services to provide and improve our service:

• Google Sign-In: We use Google Sign-In for authentication. Sign-in with Google is subject to Google's Privacy Policy. When you sign in with Google, we receive your email address, name, and profile picture.
• Google Analytics: We use Google Analytics to understand how users interact with our service. Google Analytics collects information such as page views, session duration, and user interactions. This helps us improve our service and user experience. Google Analytics may use cookies and similar technologies. You can learn more about how Google uses data at https://policies.google.com/privacy.
• Mixpanel: We use Mixpanel for product analytics to better understand how users engage with our features. Mixpanel helps us analyze user behavior, track feature usage, and improve our service. Mixpanel may collect information about your interactions with our service. You can learn more about Mixpanel's privacy practices at https://mixpanel.com/legal/privacy-policy/.
• Stripe: We use Stripe to process payments and manage subscriptions. When you make a purchase or subscribe, Stripe collects and processes your payment information (such as credit card details) securely. We do not store your full payment card information on our servers. Stripe's use of your personal information is governed by their Privacy Policy at https://stripe.com/privacy.

We choose third-party providers that respect user privacy and comply with applicable data protection laws.

6. Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. Contact us to exercise these rights.

7. Changes

We may update this policy from time to time. The "Last updated" date at the top will change when we do. We encourage you to review this page periodically.

8. Contact

For privacy-related questions, requests, or to exercise your rights regarding your personal data, please contact us at support@wittytalk.ai.